Our client is a shareholder and service provider for a 3.5-million-square-foot hospital complex—the largest public-private partnership (P3) in North America.

The client helps the hospital provide maintenance, life cycle and energy performance management, and security services for 345,000 ambulatory patients, 22,000 inpatients, and 65,000 emergency patients each year. Adding, the hospital hosts more than 10,000 employees and 6,000 students.

With the daily addition of workers, students, entrepreneurs, and visitors, the hospital’s onsite safety education alone were not enough. The growing number opened a huge risk of security and safety concerns for visitors and patients. The hospital also conducted different onsite training programs for various groups and wanted to host them in an online-based platform. Mainly to maintain footfall within operational capacity.

To overcome these challenges, the hospital wanted an online training platform. And an induction program to educate the risks present in the hospital facilities to protect themselves and patients.