In recent years, mobile devices have become the primary means of accessing the internet for many people. As a result, websites must provide a mobile-friendly experience to engage their audience effectively. Progressive Web Apps (PWA) is a relatively new technology that bridges the gap between websites and mobile applications.
PWAs are web applications that offer a native app-like experience to users without requiring them to download an app from an app store. PWAs can be accessed through a web browser, but they offer a user experience that is like that of a native app, including push notifications, offline functionality, and more.
Progressive Web Apps (PWAs) offer several benefits to businesses that are looking to improve their online presence and user experience. Here are some of the main reasons why you should consider PWA:
Overall, PWAs offer a compelling alternative to native apps for businesses looking to improve their online presence and user experience. By providing a fast, engaging, and accessible experience to users, businesses can increase engagement, improve customer loyalty, and drive business growth.
Still not convinced? Here are some data points that should do the trick:

We thought of making things easy for you and spoke to Clarence Fernando, Senior Delivery Manager at Zuci, who has extensive experience in leading teams to build efficient PWAs for businesses across domains like healthcare, e-commerce, retail, and more.
He talks about 5 steps followed at Zuci to identify and establish the need to develop PWA for your business.
Step 1 – Probe to Understand
First and foremost, it’s important to understand the kind of business the client is into. Do they have a vast chain of offline operations where uninterrupted service is required? For example, people working in factories or farms will not have access to networks for a prolonged period. PWAs are capable of leveraging data cached during your last interactions with the app. This makes it beneficial for your employees to access data stored even without an active internet connection.
Step 2 – User Experience
Reducing the touchpoints for a user is imperative in ensuring they have a great interaction with any application. As a business, ask yourself 2 questions:
OR
If you’ve chosen option 2, then PWA is for you. Build an easy experience for your users to reach you without having them to even download an app from App/Play Store.
Step 3 – Data Storage
The next step is to identify the data storage requirement of the customer – can it be volatile, or would you need the old data to be shown? Based on this understanding, there are multiple ways in which data can be stored and managed for the client, like:
When choosing a data storage solution for your PWA, it’s important to consider the size and complexity of your data, as well as your security needs. For simple data storage needs, local storage may be sufficient, but for more complex data storage requirements, IndexedDB may be a better choice.
Step 4 – Assess Infrastructure
The organization’s current infrastructure needs to be assessed to understand whether the existing application can be converted to PWA or would require a development from scratch. Additionally, the list of tech stacks that would be most compatible for the functioning of the application is suggested.
Step 5 – The Cost Factor
One can always opt for PWA plugin or PWA wrapper as a more cost-effective method to build a PWA. What is PWA plugin & wrapper?
When choosing between a PWA wrapper and a PWA plugin, it’s important to consider your specific needs and goals. If you’re looking to create a native-like mobile app experience, a PWA wrapper might be the best option. However, if you simply want to add PWA functionality to your existing website, a PWA plugin might be a better choice.
This article is co-authored by Clarence Fernando, Senior Delivery Manager @Zuci Systems.
If you’re looking to push the boundaries of digital experience for your users, take a look at Zuci’s PWA Development services.
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