Activate AI

Activate Experience

Reimagine how customers, employees, and partners engage with your business through explainable and trusted AI, and create interactions that are intuitive, relevant, and personalized.

AI often hides in the background, delivering generic & disconnected experiences that erode trust and block real engagement.

We make AI a visible and trusted driver of value by embedding it into existing workflows using human-in-the-loop orchestration to ensure quality and control. Our approach has enabled businesses to move beyond transactional interactions, driving loyalty and inspiring trust.

Turn every interaction into a trusted experience

A global market research leader

Zuci helped transform a manual, high-effort bidding process into a transparent, AI-driven multi-agent system with human-in-the-loop oversight. By embedding multi-agent automation within MS Teams Copilot, bid teams gained explainable recommendations, faster submissions, and higher accuracy.

Read how human-in-the-loop copilots made AI bidding smarter and more trusted

30%

Increase in bids submitted

25%

Improvement in bid-to-win ratio

Read how human-in-the-loop copilots made AI bidding smarter and more trusted

A global leader in post and parcel services

Zuci helped transform a slow, manual process into a 100% self-service experience by deploying AI-powered voice-enabled kiosks to modernize its returns process.

60%

Reduction in customer processing time

80%

Reduction in manual intervention

What is Activate Experience

Designing AI interactions that truly connect

Our Activate Experience service brings AI to the forefront, transforming the agentic AI backbone into valuable interactions for the end users. We go beyond static apps and one-size-fits-all processes to help drive engagement, increase adoption, and foster loyalty.

Design agentic interfaces for every channel

Go beyond static screens by creating web, chat, and voice interfaces that adapt in real time, understand context, and interact naturally, making every touchpoint intelligent, accessible, and brand-consistent.

Build personalized workflows with AI reasoning

Replace inconsistent, one-size-fits-all processes with workflows that adapt dynamically to user history, real-time data, and business rules, ensuring every journey is optimized for unique needs.

Drive productivity with intelligent automation

Design automation that not only executes tasks but also guides and recommends, removing complexity, reducing friction, and creating experiences people trust and return to.

Blend human and AI collaboration

Strike the ideal balance between fully autonomous execution and human-in-the-loop oversight, depending on complexity and compliance. This ensures speed of delivery while also establishing trust.

Adapt continuosly with real-time feedback

Capture user feedback during interactions, re-compute results instantly, and apply learnings for future requests, ensuring experiences stay aligned with evolving needs