The client is a first of its kind financial institution in India, offering a plethora of services through its unique branch-based model. The client’s mission is to maximize the economic well-being of every individual and every enterprise by providing complete access to financial services in remote rural India.

With a range of sophisticated technologies supporting their success in delivering their services, the application was continually advancing, leading to frequent production releases. With no proper Quality Assurance at their end, the client had to accustom to the random change requests and flow changes from their users.

The client had a complex architecture with too many dependencies, and they use APIs to bridge between the existing systems of record and the new systems of engagement. The lack of information on the data migration further intensified the problem.

With these challenges outlining, the client needed an efficient test strategy and an automation framework that would scale to their volume and help their pursuit of complete financial inclusion.