The client is a leading player among NBFCs, spread across 657 districts in India.
While there existed an online platform to get the ball rolling, a lot of manual power and time was still being invested in connecting the right investors to the clients.
Manual intervention was also required for verifying the documents of parties before funds were deployed. This led to large amount of paperwork.
As a result, a lot of time was taken to formalize any ﬁnancial transaction between the parties which is a big no in the fast-paced ﬁnance industry.
As the business diversiﬁed and provided multiple offerings, the client felt the need to work on these challenges and to gradually scale their business operations.