AUTOMATION FOR HEALTH :
Leading california based ehr company improves user satisfaction with automated regression test cases
The client is among California’s leading EHR company that provides Practice Management, Revenue Cycle Management Solution on iPad, iPhone, and Web. The client was lacking proper Quality assurance for its comprehensive suite of products. Since the product was solely tested by developers & support engineers inhouse, this was adversely affecting the quality, as it lacked the holistic testing approach. Absence of proper QA resulted in insufficient test coverage thus also increasing the risk of uncovered production bugs. In one incident, it had deficient information for GO-NO Go decisions leading to slip production schedule. Internally, the company’s system posed serious challenges for business users, while many issues were similar, lack of automation led to high dependency on individuals for repeve analysis. Further, service-based architecture gave rise to difficulties as it is both internally and publicly consumed.