Power your credit union’s growth with RPA

We are a digital transformation company, working closely with credit unions of all sizes to help automate repetitive tasks to drive operational excellence and deliver satisfying employee and member experiences. Let our bots do the manual, mundane, tedious work, so your staff can focus on what matters most – Meeting member needs.

Power your credit union’s growth with RPA

We are a digital transformation company, working closely with credit unions of all sizes to help automate repetitive tasks to drive operational excellence and deliver satisfying employee and member experiences. Let our bots do the manual, mundane, tedious work, so your staff can focus on what matters most – Meeting member needs.

Trusted by Leading Financial Institutions

mariner finance
northhern arc
toppan
get sprout
first financial services center
dvara trust

Bring agility, automation, and
acceleration to your credit union

We work very closely with your credit union to understand the business process challenges and automate them end-to-end with our RPA bots.

  • High volume of daily transactions & customer service requests
  • Human errors possibility
  • Regulations & Compliances
  • Legacy systems
  • Manual, repetitive processes slows operations
  • Largely reduce human errors
  • Streamline and improve CX
  • Accelerate complex processes
  • Integrate multiple legacy systems
  • Optimize processes to comply with regulations without errors
  • Keep costs down

Zuci’s Robotic Process Automation
Offerings for Credit Unions

Compromised Account Management System Alerts

  • A proprietary, fully connected system that automates and integrates every aspect of the account management process.
  • Reduce the likelihood of account takeover and fraud.
  • No need to build your own system or hire staff to maintain it.
  • Reduce costs with a system that is highly automated and management friendly.

Reconciliation of Gap & Extended Warranty

  • Reduced risk of fraud and underpayment.
  • Reduced credit union staff time spent on reconciliation.
  • Better compliance with internal and external regulations.
  • Increased sales and profitability for credit unions.
  • Increased member satisfaction.

Negative Balance Refund Processing

  • Accurately process refunds for negative balances.
  • Increase operational efficiency and reduce costs by automating repetitive tasks.
  • No need to hire additional staff or invest in new hardware.
  • Improves positive customer service experience and maximizes collections.

Dispute Card Transaction Alerts

  • Complete automation of your entire card transaction dispute process.
  • Save time and streamline your dispute process.
  • Be fully compliant with regulations.

Daily Wire Credit & Adjustment Processing

  • Make wire credits and adjustments a breeze.
  • Save your staff from tedious, time-consuming tasks.
  • Eliminate any human errors.
  • Reduce costs and increase efficiency by reducing the number of people needed for processing wires.

ATM Network Reconciliation

  • Faster reconciliation time of ATM Network.
  • Increase employee productivity and lower the cost of ATM Network reconciliation.
  • Reduce the risk of errors and improve audit accuracy by automating the process.
  • Automate any time-consuming processes by integrating them with your existing core banking systems and business processes.

Handling Customer Service Inquiries & Requests

  • Reduces customer service costs, customer wait time, and customer frustrations.
  • Provide better service by handling requests faster and more efficiently.
  • Process more requests per day and spend less time on unproductive tasks.
  • 24/7 Customer support

Loan Origination Automation

  • Decrease manual errors by up to 95%
  • Get loans approved faster, with fewer errors, and at a lower rate
  • Increase your lending capacity and ROI
  • Reduce costs and increase your profit margin
  • Attract and retain more customers
  • Gain new customers and increase revenue streams
Our work in action
Las Vegas credit union reclaimed 80% of employee time and effort with digital workforce
READ MORE

Complexity of Implementing RPA Use Cases

From back office to board room, you can now automate repetitive tasks quickly and easily with Zuci’s RPA solutions.

Calculate your ROI with Zuci’s RPA Calculator

Zuci’s Robotic Process Automation Solutions for credit unions delivers fast, consistent, and error-free processing with high ROI. Get a free ROI analysis to see how much you could save.

Other Credit Union Solutions

HALO – Credit Underwriting Software

HALO is an analytics product with AI/ML capability to pre-qualify leads and make automated credit decisions for credit unions and community banks.

ZIO – Enterprise Data Bus (EDB) Solution

ZIO is Zuci’s solution to transform your credit union transactional data into actionable insights. It acts as an EDB solution as an answer to various integration scenarios.

Why Zuci?

Because we’re a partner, not a vendor.

The DNA of Zuci Systems is to create Zen moments for our clients consistently. We do this with our team of 370+ Zengineers who strive for perfection with every project we do and are always on the lookout to build unmatched products for visionary businesses.

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Process Automated
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Financial Institutions
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Product releases
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Faster product launches
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Reduction of operational costs

Round the clock support

Expand & scale on-demand

Matthew Becker,
Chief Technology Officer, Clark County Credit Union

“We successfully automated and deployed a number of robotic automation processes (RPA) in various areas of the organization. Adopting these RPAs delivered rapid ROI, increased control over operations, and enhanced accuracy over time. We look forward to continuing the partnership with Zuci on future initiatives.”

Tired of Manual Credit Union Processes? Automate and Streamline your Credit Union with Zuci Systems.

Built on experience, but tailored to your specific business problems.

Our Approach

Our goal is simple: work closely with you to understand your business goals and objectives, then use our robotic process automation development framework to build great software and an RPA that works for your credit union.

Requirements Discussion

1 MAY 2016

We work with you to define your business needs and understand the most effective way to solve them. We then determine the best development approach, whether to implement internal RPA solutions or external tools.

Design & Development

1 MAY 2016

An advantage of our approach is engaging with our customers and getting feedback on new features before implementing them into the system. We provide an intermediate demo, allowing you to test new features, provide feedback and make changes as necessary before we fully implement the feature. This way, everyone is 100% sure what they're getting before the change is made permanent.

User Acceptance Testing

1 MAY 2016

Once the RPA solution is ready, we will walk through it with you and ensure that it functions as expected across all scenarios. We also make any changes needed based on your feedback at this stage.

Production Deployment

1 MAY 2016

Once the RPA solution is approved, we set up the infrastructure necessary to host it and connect it to all of your other systems, whether that's on-premise or in the cloud.

Our Client Partners

Join hundreds of other credit unions and community banks working with Zuci’s digital transformation solutions for a seamless, frictionless member experience.

mariner finance
northhern arc
toppan
get sprout
first financial services center
dvara trust

Our RPA & Credit Union Technology Tool Stack

RPA Tools

Automation Anywhere
UiPath
Microsoft Power Automate
Blue Prism

Core Banking Systems

Fiserv- DNA
Corelation- Keystone
Symitar- Episys/CruiseNet
Temenos- T24
Fusion Phoenix- Finastra
FIS

Associated Systems

Q2
Hyland
Finovera
Alkami

Connect
Encompass
Black Knight
Lending 360

Associated Systems

Verafin
FICS Mortgage
MeridianLink
Lendsys

Salesforce
Temenos-Infinity
Merrill Lynch

What We Think

RPA use care in health care industry

Robotic Process Automation(RPA) Use Cases in Healthcare Industry

Reading Time : 1 Mins

Integrating RPA into healthcare enables organizations to achieve greater efficiency by automating tasks using predefined rules, structured data, and logic. Whether it's managing data, patient care, scheduling, or IT helpdesks, RPA tools enhance productivity, boost patient outcomes, and enhance employee satisfaction.

How to calculate RPA

Exploring costs of RPA Implementation

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RPA is the real game changer when it comes to digital transformation, therefore there is no shock when big organizations throw hefty amounts to implement RPA solutions. But you need to have ground level understanding on “How to calculate RPA implementation costs?”.

Benefits of Robotic Process Automation (RPA) Across Industries

Reading Time : 1 Mins

Robotic Process Automation (RPA) offers a multitude of advantages across various industries. These benefits include cost reduction, enhanced efficiency, improved accuracy, and scalability, making RPA a valuable asset for organizations seeking to streamline processes and improve productivity.

Best RPA tools

10 Most Popular Robotic Process Automation (RPA) Tools In 2024

Reading Time : 1 Mins

Selecting the appropriate tool is of paramount importance in the implementation of RPA, as it assumes a pivotal role in fulfilling numerous functions. Here is the list of top 10 RPA tools with their key features.

RPA use cases in banking

10 Robotic Process Automation (RPA) in Banking Industry for Enhanced Productivity and Growth

Reading Time : 2 Mins

RPA is proven to be a vital element of digital transformation inside the banking industry, which is actively seeking any conceivable opportunity to reduce costs and enhance income.

RPA In Banking Compliance: Benefits, Use cases, Best practices and Tools

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RPA bots have changed the way the banking industry operates. With its ability to automate tasks, adhere to compliance regulations, & cut costs, it is a win-win for everyone.

Overcoming RPA implementation challenges

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A survey conducted by Gartner in 2020 found that 50% of organizations have already deployed RPA or will do so within the next year.

10 RPA Security Best Practices for Both Design and Development

10 RPA Security Best Practices for Both Design and Development

Reading Time : 1 Mins

Defog your RPA security strategy for both design and development in a comprehensive 10-point list.

RPA tool comparison: How to choose the right RPA Tools for your buisness

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UiPath, Automation Anywhere, Blue Prism and Power Automate are the four most popular RPA tools on the market. There are distinct differences between them, which makes choosing one a difficult task. In this article, you will get a side by side analysis and comparison of the popular 4 RPA tool to help you decide which one is the best choice for your business.

6 Steps to Introduce RPA to Your Employees

6 Steps to Introduce RPA to Your Employees

Reading Time : 1 Mins

This article explains how to introduce RPA to your employees and painlessly get them used to it. The following 6 steps will make the transition easier for everyone involved.

Put the power of technology to work for your credit union.

We’re here to help your credit union serve your members better and make things easier. Let us do the heavy lifting while you focus on what matters most – serving your members.

Give us a call, write us an email or fill out the form below.