Digital Experience is all about creating a personalized and memorable end user experience. By leveraging the collective experience of its designers, business managers and technologists, Zuci will create a user experience that puts your customers at the centre of every aspect of your business.
Clients Who Love Us
Zuci approaches its Digital Experience Services with the help of digital and customer experience transformation solutions which include
Customer Journey Mapping
Analytics
CRM
User Experience Design
Customer Communication Management
How does Zuci create relevant digital experience
for your business to perform better?
Our digital experience services are the result of a combination of different enablers of customer experience. Zuci aims to provide a collaborative digital experience framework which leverages the digital ecosystem along with our deep understanding of customer behaviour. We re-engineer the components of customer journey in order to drive more personalized engagements. The various elements of your customer experience are identified and the ones that will augur well for your technology landscape is chosen.
Our digital experience services are the result of a combination of different enablers of customer experience. Zuci aims to provide a collaborative digital experience framework which leverages the digital ecosystem along with our deep understanding of customer behaviour. We re-engineer the components of customer journey in order to drive more personalized engagements. The various elements of your customer experience are identified and the ones that will augur well for your technology landscape is chosen.
Here are the three main technologies we use to power digital experience
Personalization
Zuci tailors your customers’ journey based on data collected from different sources. An omni-channel strategy and smart use of customer segments helps us in creating a personalization strategy for your business. Personalization helps with customer retention, provides a great customer experience and a higher conversion rate.
Personalization
Zuci tailors your customers’ journey based on data collected from different sources. An omni-channel strategy and smart use of customer segments helps us in creating a personalization strategy for your business. Personalization helps with customer retention, provides a great customer experience and a higher conversion rate.
Artificial Intelligence
AI and its suite of technologies including automation, machine learning, and Natural Language Processing (NLP) can add more fire-power to your customer experience game. It can provide hyper-personalized experiences for your customers using their information. Our consultants have a deep understanding of these technologies and can help build solutions that are practical and provide data-based results.
Artificial Intelligence
AI and its suite of technologies including automation, machine learning, and Natural Language Processing (NLP) can add more fire-power to your customer experience game. It can provide hyper-personalized experiences for your customers using their information. Our consultants have a deep understanding of these technologies and can help build solutions that are practical and provide data-based results.
Cognitive Automation
Cognitive solutions help businesses with engagement, discovery and decision making. It allows businesses to collect information in real-time and presents a single-view of customers across various channels, demographics, and segments. Based on the patterns that emerge, Zuci will be able to create solutions that are personalized and establish meaningful interactions with your customers.
Cognitive Automation
Cognitive solutions help businesses with engagement, discovery and decision making. It allows businesses to collect information in real-time and presents a single-view of customers across various channels, demographics, and segments. Based on the patterns that emerge, Zuci will be able to create solutions that are personalized and establish meaningful interactions with your customers.
