The client is the leading provider of enterprise-wide case management software that adapts to companies’ unique internal processes. They have grown to about 700+ customers with its pan Europe presence over two decades.
With a large-scale server to web migration looming, the client’s team was worried about testing all the code they were shifting. Their main goal was to make sure things continued to both look and function correctly.
The test team at Zuci inferred the design inconsistencies and usability problems within their user interface and content areas. Test engineers further called attention to the potential areas for focus that’d affect the usability experience of the customers.
To successfully ensure their web application looked visually flawless and functioned properly, they needed an effective UX and System testing in place.