The Right UI/UX for Frictionless Customer Experience
It is evident that customer experience has reached to paramount importance. Customers compare their banking experiences with other industries now. Moreover, fintech and challenger banks have built billion-dollar businesses by providing exceptional customer experiences.
Zuci with its team of UI/UX experts can help you transform to
Great Banking Experience
CLIENTS WHO BANK ON US
CLIENTS WHO BANK ON US
Honestly, here are a few reasons that stop you
from achieving great customer experience.
Traditional account opening experience
- Too much of data collection
- Higher number of clicks to open an account
- Not able to open account via app
- Slow loading time
Honestly, here are a few reasons that stop you
from achieving great customer experience.
Traditional account opening experience
- Too much of data collection
- Higher number of clicks to open an account
- Not able to open account via app
- Slow loading time
Poor online payment experience
- Inconsistent & Poorly-designed process
- Delay in payment completion
- Slower notifications
- Poor handling of errors
Poor online payment experience
- Inconsistent & Poorly-designed process
- Delay in payment completion
- Slower notifications
- Poor handling of errors
Slow customer service experience
- Poor accessibility of services
- Did not educate the services clearly
- Time to respond customer request is high
- Unprepared for worst-case scenarios
Slow customer service experience
- Poor accessibility of services
- Did not educate the services clearly
- Time to respond customer request is high
- Unprepared for worst-case scenarios
Not anymore. Highlighting the difference between good and great UX.
Here’s how Zuci can help you to make your customer experience your
strongest competitive advantage with our frictionless design thinking.
STEP 1 UI/UX Design Strategy
Zuci’s design engineers start with consultation and audit of client requirements and provides a audit report full of actionable insights.
- Heuristics evaluation
- Expert UI/UX review
- Usability testing
Not anymore. Highlighting the difference between good and great UX.
Here’s how Zuci can help you to make your customer experience your
strongest competitive advantage with our frictionless design thinking.
STEP 1 UI/UX Design Strategy
Zuci’s design engineers start with consultation and audit of client requirements and provides a audit report full of actionable insights.
- Heuristics evaluation
- Expert UI/UX review
- Usability testing
STEP 2 Wireframing & Designing
Team Zuci helps you with unique designs for intuitive & memorable banking experience that are both fast to complete and require as little input as possible.
- Research & business model validation
- Test wireframes with customers
- Pivot & iterate with customer feedback
STEP 2 Wireframing & Designing
Team Zuci helps you with unique designs for intuitive & memorable banking experience that are both fast to complete and require as little input as possible.
- Research & business model validation
- Test wireframes with customers
- Pivot & iterate with customer feedback
STEP 3 Visual Design Development & Testing
Our highly experienced designers & team of quality analyst assures 100% frictionless customer experience through responsive, unique designs.
- Actual Design output
- Adopting new technology and go to market strategy
- Prioritizing ideas for business model fit
STEP 3 Visual Design Development & Testing
Our highly experienced designers & team of quality analyst assures 100% frictionless customer experience through responsive, unique designs.
- Actual Design output
- Adopting new technology and go to market strategy
- Prioritizing ideas for business model fit
LET’S TAKE OUR CONVERSATION AHEAD
Get your UI/UX audit report – A private case study, full of actionable insights.